Upwing Energy Website Privacy Policy

1. Scope and Content

This Privacy Policy explains how Upwing Energy, 16323 Shoemaker Ave., Cerritos, CA 90703, USA (“we”) handles your Personal Data collected through Upwing Energy websites. Personal Data is any information relating to an identified or identifiable person, for example, your e-mail address, name or phone number. This Privacy Policy does not apply to information that Upwing Energy collects offline.

2. Anonymous Usage of Upwing Energy Websites

You are welcome to visit Upwing Energy websites while remaining anonymous and not revealing any Personal Data. Sharing your Personal Data is voluntary. However, the information you provide to Upwing Energy will better enable Upwing Energy to communicate with you regarding our products and your product needs.

3. Data We Collect and How We Use It

Upwing Energy collects the Personal Data you enter into forms on the website. For example, if you enter your e-mail address when you fill out our contact form, this data will be used to serve your request, e.g. to provide you with the product and service information you requested. Upwing Energy also uses Personal Data to enhance the service of Upwing Energy’s websites and to personalize information provided to you online or offline. Additional information on the purpose for which we use your data may be provided to you when entering your Personal Data in a particular form.

Your Personal Data is collected through, stored and processed by Upwing Energy or service providers of Upwing Energy in the USA. The personal data we and our service providers collect includes, but is not limited to: 

• Your name; 
• Email address;
• Phone;
• Company name;
• Communications you send to us.

In addition to Personal Data, Upwing Energy collects certain information on an anonymous basis, i.e. in a manner that cannot be associated with your personal identity. For example, Upwing Energy collects the number of visitors to our websites, browsing patterns, information derived from your IP address indicating the country or state where your communication originated, and areas of visitors’ interest. We analyze this data to assess trends, statistics and customers’ needs, to help us improve and customize our websites and our products, so we can effectively meet visitors’ needs.

4. Disclosure to Other Companies

Under certain circumstances, Personal Data may be given to Upwing Energy business partners when we believe your business interests will be served. Upwing Energy will also release Personal Data if compelled by law to do so. Otherwise, Upwing Energy will not provide your Personal Data to any third party outside the Upwing Energy without your consent. We use certain third-party service providers on our Website to enhance your experience. For more information on our third-party service providers and their privacy practices, please see Upwing’s Cookie Notice page. 

We do not sell, lease or rent Personal Data collected through our Website under any circumstance.

5. Your Right to Opt Out at Any Time

You may opt out of the collection and processing of your Personal Data at any time by unsubscribing at any time. If you wish to unsubscribe from receiving all Upwing Energy emails, please send an email to info@upwingenergy.com placing the word “remove” in the subject line.

6. Cookies

Cookies are small text files that our websites ask to place on your computer’s hard drive or browser. If your browser is set to accept cookies, then your browser adds the text in a small file. We do not use cookies to read any other information on your computer’s hard drive. We use cookie technology to make interactions with our website easy, authenticate your access to various areas of our website, tailor its content to your preferences or geographic region, to help us analyze web traffic in general and to track when site visitor’s complete surveys, so that we do not present a survey again for 90 days. We may use session-based and persistent-based cookies. Session based cookies exist only during one session then disappear from your computer when you close your browser and/or turn off your computer. Persistent cookies remain on your computer after you close your browser and/or turn off your computer.

Cookies may also be used in interactions where you request something from Upwing Energy, such as product literature. Most browsers are initially set to accept cookies. If you prefer, you can set yours to refuse cookies, or to warn you before a cookie is placed. If you choose not to accept cookies, you may have to manually input user IDs and passwords to receive certain data. Please note that if you disable your web browser’s ability to accept cookies, you will still be able to navigate our website but may not be able to successfully use all of its features. 

Please visit our Cookie Notice page to learn more about how we use different categories of cookies and your options for managing cookie settings. 

7. Your Right to Access, Correction and Deletion of Personal Data

You have the right to ask us which Personal Data we hold about you. In addition, you have the right to correct or delete Personal Data we hold about you.

You can contact us at info@upwingenergy.com to request a change to your Personal Data or a copy of the Personal Data stored.

8. Data Security

We aim to protect your Personal Data. Upwing Energy uses a variety of commercially available security technologies to protect your Personal Data, including secure servers, firewalls and encryption of financial data.

9. Changes to this Privacy Policy

We reserve the right to change this policy. While we do not intend to make changes to this policy very often, it is always a good idea to double check our most current policy statement when you visit us to be sure that you have read and agree with what information we collect, how we use it and under what circumstances we disclose it. For more information on using Upwing Energy websites, see the Terms of Use.

10. Upwing Energy Contact

If you have any questions about our privacy policy, you can e-mail us at info@upwingenergy.com 

Policy last revised on September 25, 2024.